Data Integrations

Data Integrations

Velstrad supports rich integrations with your enterprise data and external sources. Our agents can draw information in real-time from:

• Blockchain Data (Delius): Connect to blockchain networks or ledgers (via the Delius API) so agents can verify transactions, track supply chains, or fetch decentralized data as needed.

• Social Feeds (X/Twitter): Pull in live social media content to let agents monitor brand sentiment, track trends, or respond to queries using the latest public posts.

• CRM Systems: Link popular CRM platforms (e.g. Salesforce, HubSpot) so agents have up-to-date customer profiles and interaction history. Agents can create, update, or read CRM records as part of their tasks.

• E-commerce (Shopify): For retail or e-commerce use-cases, integrate with Shopify APIs. Agents can manage orders, inventory checks, and customer queries directly in the shopping context.

• Support Ticketing (Zendesk): Connect to Zendesk or similar systems so agents can read and respond to support tickets, create tickets from conversations, or update ticket statuses automatically.

• Custom APIs: Any REST/GraphQL or internal API can be wired into an agent. Please contact us for

Each integration is handled securely: credentials are managed by the Velstrad platform, and agents access data via strict permission scopes. This ensures, for example, that a financial analytics agent can pull stock prices or blockchain logs when needed, while a marketing agent might fetch the latest campaign data from the CRM. In effect, Velstrad turns your entire data estate into a toolkit that agents can query dynamically.

Beyond APIs, Velstrad allows you to enrich agents with dedicated knowledge bases. This is achieved through:

• File Uploads & Web Links: You can upload documents (PDFs, spreadsheets, CSVs, etc.) or point to knowledge URLs. Velstrad automatically indexes this content so agents can reference it. For example, feeding a policy handbook or product manual into the agent’s knowledge base means it can answer user questions grounded in that material.

• Enterprise-Grade Data Feeds: Velstrad supports integrations with specialized knowledge providers. Need current financial market data? We connect to financial APIs and datasets. Require latest medical research? We can integrate databases like PubMed or specialized journals. For legal use-cases, agents can tap into case law databases or regulatory repositories. If you have academic or technical paper archives, agents can search and cite them too. In each case, the knowledge is kept up-to-date: agents can refresh their data sources periodically so answers always reflect the latest information.

Velstrad’s knowledge management feature effectively turns static data into dynamic insight. Agents use semantic search over these knowledge sources, meaning they find and cite relevant info even if the exact phrasing wasn’t in the training set.